Privacy Policy

Welcome to AJ Store. We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to shop for fashion and health products — including kurtis, shoes, cosmetics, accessories, t-shirts, jeans, and health & wellness items — under a dropshipping model.

By accessing our Website and making a purchase, you consent to the terms of this Privacy Policy.

1. Who We Are
AJ Store is a dropshipping e-commerce platform. We do not maintain physical inventory but instead process customer orders through verified third-party suppliers and manufacturers who ship the products directly to you.

2. Information We Collect
We collect personal and non-personal information when you interact with our Website.

A. Personal Information
This includes:
Name
Email address
Mobile number
Billing and shipping address
Gender (optional)
Order history
Payment method (processed through secure gateways)
IP address and geolocation

B. Non-Personal Information
Automatically collected through cookies, this includes:
Browser and device details
Operating system
Referring URLs
Website usage statistics
Clickstream data

3. How We Collect Information
We collect information in the following ways:
During account registration
When placing an order
When subscribing to emails or newsletters
Through contact forms, feedback, or customer service chat
Automatically via cookies, pixels, and tracking tools

4. Use of Your Information
We use your information for various business purposes, including:

A. Order Fulfillment
To process and ship your orders via third-party suppliers and logistics partners.
To send order updates, delivery status, and return confirmations.

B. Customer Support
To respond to queries, complaints, or product issues.
To verify your identity if needed.

C. Marketing & Promotions
To send promotional emails, offers, and product updates (only if you’ve opted in).
To personalize your shopping experience.

D. Analytics and Website Improvement
To measure traffic, improve UI/UX, and evaluate user preferences.
To identify errors and enhance website security.

5. Dropshipping and Third-Party Sharing
As a dropshipping platform, we work with several third-party suppliers, couriers, and service providers. Your data may be shared with:
A. Suppliers
To fulfill your order directly from their warehouse or factory. They receive your name, shipping address, and contact number only for delivery purposes.

B. Logistics Partners
For shipping and delivery coordination (e.g., Delhivery, BlueDart, Shiprocket).
You may receive SMS/email from them for tracking.

C. Payment Gateways
Payment information is processed securely by platforms like Razorpay, PayU, or Stripe.
AJ Store does not store your credit/debit card details.

D. Marketing Tools
We may use services like Mailchimp, Google Ads, or Facebook Pixel to analyze traffic and deliver relevant ads if you consent.
Note: We do not sell or rent your personal information to third parties.

6. Legal Use and Compliance
We may disclose your personal data if:
Required by law, court order, or governmental authority.
Needed to enforce our Terms and Conditions or protect our rights.
In response to fraud, security threats, or payment disputes.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep your session active
Store your cart and preferences
Show recently viewed or recommended products
Track your behavior for analytics and remarketing

You can disable cookies in your browser settings. However, doing so may affect website performance and your shopping experience.

8. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill your order
Maintain your account
Meet legal or tax obligations
Resolve disputes and fraud detection
After this period, we securely delete or anonymize your data..

9. Data Security
We implement strong safeguards to protect your data, including:
SSL encryption for secure communication
Firewalls and anti-malware tools
Role-based access control
Regular vulnerability assessments
However, no method of transmission over the internet is 100% secure. You are also responsible for securing your passwords and account access.

10. Your Rights and Choices
You have the right to:
Access the personal data we hold about you
Correct any inaccuracies in your profile
Request data deletion (subject to legal requirements)

Withdraw marketing consent
Request a copy of your data in readable format
To exercise your rights, contact us at privacy@ajstore.in with your full name and order ID.

11. Children’s Privacy
We do not knowingly collect information from children under 13. If we learn that a child has provided us with personal data, we will delete it immediately. If you're a parent or guardian and believe your child has used our site, contact us to request deletion.

12. Health and Wellness Disclaimer
We may collect purchase history and product preferences for wellness items (e.g., supplements, ayurvedic oils, yoga gear).
Note:
These products are not intended to treat, diagnose, or cure diseases.
Always consult a qualified healthcare provider before using any wellness product.
We do not collect sensitive medical records or prescriptions.

13. Third-Party Links
Our Website may contain links to third-party websites. These are provided for informational purposes only.
We are not responsible for their privacy practices, content, or security.
Please review the privacy policies of those third-party websites before submitting any data.

14. International Use
While we primarily operate in India, we may serve international visitors. If you access our services from outside India, you agree to the transfer and processing of your information on Indian servers in compliance with Indian data laws.

15. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, suppliers, or legal obligations.
Updates will be posted on this page with the revised date.
Continued use of the Website after changes implies your agreement.
We recommend reviewing this policy from time to time.

16. Contact Us
For questions, complaints, or data access requests, contact us at:
📧 Email: info.ajstore1@gmail.com
📞 Phone: +91-6367472440
🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

By continuing to use AJ Store, you confirm that you have read, understood, and agreed to this Privacy Policy.

Would you also like:
A Shipping Policy tailored for dropshipping?
A Return and Refund Policy with third-party conditions?
A Cookie Policy as a separate legal page?
Let me know — I can create all those as well.